Shipping policy

Thank you for shopping with us. Please read our Shipping Policy carefully before placing your order.
Order Processing
All orders are processed within 3 business days.
During this time, we verify your order, product availability, and shipping details.
Your order will only be shipped after it has been successfully confirmed.
Order Confirmation
Once your order is confirmed, you will receive a confirmation message via WhatsApp on the phone number provided during checkout.
If we are unable to confirm or process your order, your order will be cancelled and a full refund will be issued (for prepaid orders).
Shipping Time
After confirmation, your order will be dispatched.
Estimated delivery time is 7–14 business days, depending on your location and courier availability.
Deliveries to remote areas may take longer.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Tracking Your Order
Once your order is shipped, tracking details will be shared with you as soon as they become available.
Delivery Delays
While we aim to deliver within the estimated timeframe, delays may occur due to:
Weather conditions
Public holidays
Courier service delays
Natural disasters
High order volumes
Other unforeseen circumstances
We appreciate your patience in such situations.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address details.
Contact Us
If you have any questions regarding your shipment or delivery, please contact our customer support team. We are happy to assist you.