Terms of service
Welcome to our store. By placing an order with us, you agree to the following Terms & Conditions.
1. Order Processing
All orders are subject to verification and processing.
Orders may take up to 3 business days to be reviewed and processed before confirmation.
During this period, we verify product availability, shipping details, and order information.
2. Order Confirmation
Once your order is successfully confirmed, you will receive a confirmation message via WhatsApp using the mobile number provided at checkout.
If we are unable to confirm or process your order due to stock unavailability, supplier issues, or other unforeseen circumstances, your order will be cancelled.
3. Refunds for Unconfirmed Orders
If your order cannot be confirmed within the processing period, you will receive a full refund to your original payment method.
Refund processing times may vary depending on your bank or payment provider.
4. Shipping
Shipping begins only after your order has been confirmed.
Estimated delivery time is 7–14 business days, depending on your location and courier service.
Delivery times are estimates and may be affected by weather conditions, holidays, courier delays, or other circumstances beyond our control.
5. Order Changes & Cancellation
Order modifications or cancellations can only be requested before your order has been confirmed.
Once an order has been confirmed and shipped, it cannot be cancelled.
6. Customer Responsibility
Customers are responsible for providing accurate shipping information and a valid WhatsApp-enabled phone number.
We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
7. Limitation of Liability
While we strive to deliver all orders within the estimated timeframe, we are not liable for delays caused by courier services, customs, natural disasters, or other events beyond our control.
8. Contact Us
If you have any questions regarding your order or these Terms & Conditions, please contact our customer support team. We will be happy to assist you.